The Institute of Banking Personnel Selection (IBPS) is one of the most important recruitment bodies in India for banking jobs. Every year, lakhs of aspirants apply for IBPS exams such as IBPS PO, IBPS Clerk, IBPS SO, and IBPS RRB, making it one of the most competitive examinations in the country. With such a massive number of applications and candidates, doubts and technical issues are common.
To help students, IBPS has set up a dedicated helpline number, email support, and grievance redressal system. Whether it is related to application form filling, payment failure, admit card download, exam center issues, or result queries, the IBPS Exam Helpline Number 2025 acts as the first point of contact for candidates.
In this blog, we will cover everything you need to know about the IBPS exam helpline number 2025, how to contact support, what kind of queries are resolved, category-wise helpdesk timings, and some important FAQs to make your journey smoother.
Why IBPS Helpline Number is Important in 2025?
The IBPS exam process involves multiple stages—application, fee payment, preliminary exam, mains exam, interviews, and final allotment. During each of these stages, aspirants may face problems such as:
- Website not loading during peak application dates.
- Transaction failure while paying exam fees online.
- Difficulty in downloading admit cards.
- Mistakes in application form that need correction.
- Confusion about exam schedule or eligibility.
- Issues related to reserved category certificates.
This is where the IBPS helpline number and email support come into play. The official helpline ensures that students can directly connect with the IBPS support team for quick resolution.
IBPS Exam Helpline Number 2025 (Category-Wise)
Here is the official IBPS contact information for 2025:
📞 IBPS Helpline Number (Toll-Free): 1800 222 366
📞 Alternate IBPS Helpline Number: 1800 103 4566
📧 IBPS Email Support: cgrs.ibps.in (via complaint submission portal)
🌐 Official Website: www.ibps.in
Helpline Working Hours (2025):
- Monday to Saturday: 9:30 AM to 6:00 PM
- Closed on Sundays and Bank Holidays
💡 Note: Candidates should call within working hours for faster response. During peak exam periods, the lines may remain busy, so emailing through the IBPS Complaint Redressal System is also advisable.
Different Ways to Contact IBPS Support
Apart from the helpline numbers, IBPS provides multiple ways to reach out for support in 2025:
1. Phone Support (Helpline Number)
The fastest way to get answers for urgent issues like payment failure, application correction, or admit card download errors is by calling the IBPS helpline number.
2. Email Support (Complaint Portal)
Students can submit queries online at cgrs.ibps.in. This is helpful for detailed issues like correction in personal details, category certificate clarification, or technical website errors.
3. Official IBPS Website Notifications
Many common doubts are clarified via official notifications and FAQs released on ibps.in. Candidates should regularly check updates to avoid confusion.
4. Visiting IBPS Office (In Case of Major Issues)
Address:
Institute of Banking Personnel Selection (IBPS)
IBPS House, 90 Feet, DP Road,
Near Thakur Polytechnic, Off. Western Express Highway,
Kandivali (East), Mumbai – 400101, Maharashtra
Queries Resolved by IBPS Helpline Number 2025
The IBPS helpline is designed to handle a wide range of candidate concerns. Some of the most common queries resolved include:
1. Application Form Issues
- Errors while filling the IBPS application form.
- Problems in uploading photo/signature.
- Multiple registration issues.
2. Payment-Related Issues
- Failed online payment or double deduction.
- Payment confirmation not received.
- Non-generation of registration ID after payment.
3. Admit Card and Exam Issues
- Admit card not available for download.
- Discrepancy in exam center details.
- Technical problems during online CBT exam.
4. Eligibility & Reservation Queries
- Doubts about age relaxation, category certificates.
- Clarification on eligibility conditions for different IBPS exams.
5. Result and Scorecard Queries
- Difficulty in downloading scorecards.
- Incorrect personal details on scorecard.
- Confusion about cutoff marks or merit list.
Tips for Contacting IBPS Helpline Effectively
If you want faster solutions, keep these tips in mind before contacting IBPS support:
✅ Call during non-peak hours (before 11 AM or after 4 PM) to avoid long wait times.
✅ Keep your registration number and date of birth handy for quick verification.
✅ Explain your issue clearly—whether it is payment, admit card, or result-related.
✅ Take screenshots of the error and attach them if you are raising a complaint online.
✅ Be polite and patient, as the helpline receives thousands of calls daily.
IBPS Complaint Redressal System (CGRS)
In 2025, IBPS has strengthened its CGRS (Centralised Grievance Redressal System) for better candidate support.
- Visit cgrs.ibps.in.
- Select your exam type (PO, Clerk, SO, RRB).
- Enter registration number and details.
- Describe your problem in detail.
- Attach supporting documents/screenshots.
Within a few days, you will receive a response from the IBPS helpdesk.
FAQs on IBPS Exam Helpline Number 2025
Q1. What is the IBPS exam helpline number 2025?
👉 The IBPS helpline numbers are 1800 222 366 and 1800 103 4566 (toll-free).
Q2. Can I email IBPS for support?
👉 Yes, candidates can submit complaints online via cgrs.ibps.in.
Q3. What are IBPS helpline working hours in 2025?
👉 Monday to Saturday, 9:30 AM – 6:00 PM (closed on Sundays & public holidays).
Q4. Can I visit the IBPS office directly?
👉 Yes, in case of serious issues, candidates can visit the IBPS Mumbai office.
Q5. Can IBPS helpline solve payment deduction problems?
👉 Yes, if the fee has been deducted but confirmation is not received, the IBPS helpline will guide you through the process.
Q6. How long does IBPS take to respond via complaint portal?
👉 Usually within 3–5 working days, depending on the complexity of the issue.
Q7. Should I contact IBPS for exam preparation doubts?
👉 No, IBPS helpline only resolves technical and application-related issues, not exam preparation queries.
Summary
The IBPS exam helpline number 2025 is a crucial support system for banking aspirants. With lakhs of candidates applying for IBPS PO, Clerk, SO, and RRB exams, issues such as payment failures, admit card errors, and technical glitches are bound to happen. By contacting the IBPS helpline number (1800 222 366 / 1800 103 4566) or using the CGRS portal, candidates can get quick resolutions.
Whether you face application-related concerns, admit card problems, or result-related doubts, the IBPS support team is there to guide you at every step. By following the right approach and keeping documents ready, you can ensure smooth communication and timely problem-solving.
In short, if you are an IBPS aspirant in 2025, make sure to note down the helpline numbers and complaint portal link. This small step can save you from unnecessary stress and help you focus on what really matters—your exam preparation and success in the banking sector.